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Delivery Service

  • We provide free shipping  for orders over HK$500 by SF Express (excepts Ma Wan, Discovery Bay, Lantau Island and island district)。

  • Any purchase below HK$500,goods will delivery by SF Express and customer has to pay the delivery charges. (Fee will be collected by SF Express)

​       Please fill in the address at checkout:


       SF Store Locations

       https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/

 

       EF Locker Locations
       https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/EF-Locker/

 

  • If we fail to contact the consignee before delivery, it may result in delayed delivery or failure to deliver the goods; if the delivery is unsuccessful due to inability to contact, the additional cost (if any) caused by the re-delivery shall be paid by the customer.

  • If no one receives the goods, the customer can indicate when placing the order that they choose to receive the goods on behalf of the building management office, or leave the goods at the door. Our store will not be responsible for any loss.

  • If the delivery address or contact information provided by the customer is not complete and the delivery fails, the additional cost (if any) incurred shall be paid by the customer.

Refund or Return Policy

  • All products are non-refundable and cannot be returned.

  • If you find any quality problems or defect in the goods after receiving the goods, please contact the store within 48 hours from the date of receipt and keep the invoice. In order to qualify for returns or exchanges, your items must be unused and in the same condition as the items you received. It must also be in its original packaging.

  • Meow Kingdom reserves the right to reject any unreasonable product replacement / return claims.​

Payment Method

Credit Card

 

Bank Transfer / ATM

HANG SENG BANK:  242-435014-883

Account Name: SMART WORLD HONG KONG GROUP LIMITED

PayMe

PayMe Account: 5110 9943

PayMeLink: payme.hsbc/meowkingdomhk

 

 

 

FPS「轉數快」

FPS ID: 165108416

After the transfer, please send us the photo of the deposit receipt. After receiving the payment, we will ship the order to you.

1. WhatsApp: 9262 1912
2. E-mail: info@meowkingdom.com

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